1 Purpose
In the course of a continuous index determination internal and external errors may occur. The aim of this policy is the correction of any identified error by applying a consistent and comprehensible approach within a reasonable period of time.
2 Scope
This document describes the procedure applied by Commerzbank Aktiengesellschaft (the “Administrator”) in the case errors occur in the determination or calculation of indices used as underlying for the issuance of factor certificates, ETNs or ETCs (the “Factor Indices”) by Commerzbank Aktiengesellschaft.
3 Procedure
As a general principle of error handling, the Administrator seeks to correct all errors that have been identified within a reasonable period of time. The Administrator applies different treatment of error correction depending on the time elapsed since the error has been identified.
A recalculation of all official index closing levels retrospectively (“Restatement”) of the affected Factor Index will only be applied as far as technically possible, economically reasonable andonly if errors have been detected within two trading days. Where a Restatement of an index level is performed, any uncorrected and erroneous intraday index values are declared invalid.
Errors identified later than two trading days of their occurrence but no longer than 20 trading days will not be restated but corrected. In this context, a “Correction” means that an affected Factor Index is revised only going forward by disposing the error source without adjusting past index values.
However, a deviation from the general principle is necessary for some error types as they differ considerably from each other. Table 1 “Error Treatment” illustrates the differences in detail.
The most common error types are:
If an error event occurs, the following escalation process will be followed:
4 List of Errors and Treatments – Table 1
Error Type |
Restatement |
Correction |
Effective Date |
Corporate Action |
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corporate actions / dividends / tax rates |
Yes, if error occurred within the last 2 trading days |
Yes, if error occurred after 2 trading days and no longer than 20 trading days ago |
Restatement: immediately/ Correction: Defined by Index Committee |
Calculation Parameters |
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management fee |
Yes, if error occurred within the last 2 trading days |
Yes, always |
Restatement: immediately/ Correction: Defined by Index Committee |
ICS / REPO rate |
Yes, if error occurred within the last 2 trading days |
Yes, if error occurred after 2 trading days and no longer than the last ICS / REPO Adjustment |
Restatement: immediately/ Correction: Defined by Index Committee |
constituents |
Yes, if error occurred within the last 2 trading days |
Yes, if error occurred after 2 trading days and no longer than 20 trading days ago |
Restatement: immediately/ Correction: Defined by IndexCommittee |
roll-over future contract |
Yes, if error occurred within the last 2 trading days |
Yes, if error occurred after 2 trading days and no longer than the last ordinary roll-over date ago |
Restatement: immediately/ Correction: Defined by Index Committee |
Index Methodology |
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Misapplication |
Yes, if error occurred within the last 2 trading days |
Yes, if error occurred after 2 trading days and no longer than 20 trading days ago |
Restatement: immediately / Correction: Defined by Index Committee |
5 Handling of Unpredictable Errors
Although table 1 should cover most error types, it cannot be ruled out that under certain circumstances errors of an unforeseen nature in the calculation of Factor Indices may arise. In such rare cases where table 1 provides no clear approach an individual treatment of the incident is unavoidable. In exceptional cases, the Index Committee may also decide even for standard error types to deviate from the error treatment in table 1 and to rather examine the error individually. In these cases, the following procedure applies:
6 Policy Review
The policy shall be reviewed and updated accordingly on an annual basis.
Please note that Commerzbank has reached an agreement to sell its Equity Markets & Commodities business, which includes the issuance and trading of investment and leverage products as well as the administration of indices, to Société Générale S.A. As part of the transaction Commerzbank envisages the discontinuance of its administration role in respect of indices within the next few years.